CrossCom National and Lencore Acoustics Form
Strategic Alliance to Offer Turn Key Sound

Masking and HIPAA Oral Privacy Solutions
Chicago, September 17, 2002
CrossCom National ("CrossCom") and Lencore Acoustics
Corp. have formed a strategic alliance to offer 24/7 installation
services for sound masking systems worldwide.
Designed to reduce noise in both open and closed offices, Lencore
sound-masking systems offer an effective means of enhancing employee
productivity, efficiency and morale. They introduce an unobtrusive,
ambient background sound into offices and other areas through
special speakers installed above the ceiling panels. The systems
render speech unintelligible to those outside the vicinity while
reducing interference from distracting sounds. In addition, the
sound level can be adjusted to suit a variety of conditions and
privacy requirements. CrossCom, the leading retail voice and data
communications network integrator in North America and Europe
will provide turnkey sound masking installations nationally for
Lencore. The new alliance continues to expand CrossCom's wide
range of products and services and "we are pleased to find
that Lencore's corporate ideologies and uncompromising attentiveness
meets with our own similar commitments to customer focus and relationship
building," says Jennifer Spade, CrossCom's Chief Business
Development Officer.
"Our relationship with CrossCom is an exciting addition to
our existing customer service and support network and will allow
us to install sound masking systems in virtually any location
nationwide 24/7 and 365 days a year," says Jonathan Leonard,
Vice President of Lencore Acoustics Corp.
As sound masking awareness and sales continue to rise, the two
companies are currently having success as they tackle the healthcare
industry's questions on HIPAA.
HIPAA stands for the Health Insurance Portability and Accountability
Act of 1996 and requires that all healthcare providers and facilities
protect personal health information (PHI). This includes information
in electronic, paper, and oral forms.
Lencore, who is already recognized as an industry leader in providing
oral privacy, has met ASTM standard testing requirements for speech
(oral) privacy and now offers oral privacy solutions to pharmacies,
hospitals, doctor's offices, military medical facilities, insurance
offices, and other medical facilities in addition to the lengthy
list of Fortune 500 corporations it services.
About CrossCom National, Inc.
CrossCom National is the recognized industry leader in retail
voice and data communications network implementation and maintenance.
Founded in 1981, as a telephone systems installer, the firm now
provides custom packaged, state-of-the-art voice and POS/data
communications systems solutions to many of the largest retailers
in the world. From technology staging, installation, maintenance
and cabling, to chain-wide implementation, CrossCom National is
the single source partner retailers depend on for all their in-store
communications networking requirements. CrossCom is also a distributor
of Avaya, Nortel and Symbol products.
For more information about CrossCom National or its services,
visit the company's Web site at www.crosscomnational.com
About Lencore Acoustics Corp.
Besides sound-masking products, Lencore Acoustics Corp. manufactures
custom acoustical wall and ceiling panels, tackboards and baffles.
Headquartered in Merrick, N.Y., the privately held company developed
the first UL-listed sound-masking system. To date, Lencore's principals
have installed more than 100 million square feet of sound-masking
products around the world.
For additional information, visit the Lencore Web
site at http://www.lencore.com
SOURCE: CrossCom National, Inc.